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FAQs | SkinGlow Alchemy

Last updated:  August 2024

Shipping and Delivery

How long will my order take to arrive?

Orders are shipped within 4 working days to allow for handcrafting and packaging. Delivery times will vary based on your location in Australia, following standard Australia Post shipping time frames. 

About our Skincare Line

What's in your SkinGlow Alchemy skincare line?

SkinGlow Alchemy believes in quality over quantity. Our skincare line is carefully handmade with love, using the finest natural and safe ingredients. We prioritise high-quality, skin-loving components, avoiding artificial fragrances and alcohols. 

Our products will leave your skin feeling soft, smooth, and glowing. No need for complex routines. Simplify your skincare and enjoy the best for your skin.

Cruelty-Free Products

Are your products cruelty-free?

Absolutely! SkinGlow Alchemy is committed to love and care for all creatures. We are proud to say that all our products are cruelty-free and never tested on animals. We believe in creating exceptional skincare without causing harm to any living beings. 

Feel confident and compassionate using SkinGlow Alchemy products. We're making the world a kinder and more beautiful place, one bottle at a time.

Handcrafted with Love

Who makes your products?

Our products are meticulously handcrafted with love and dedication by Cressida. She is the genius behind all SkinGlow Alchemy creations, ensuring each product is blended with utmost care and attention to detail. 

Our Honey Cleanser, with its magic touch, is thanks to Naturopath Sarah Luck.

Using SkinGlow Alchemy products means you're experiencing their passion and care poured into every bottle.

Eco-Friendly Packaging

Is your packaging eco-friendly?

Absolutely. At SkinGlow Alchemy, we use environmentally friendly packaging, reducing waste and protecting the environment. 

Our packaging materials are recyclable or biodegradable, ensuring they don't contribute to long-lasting landfill waste. By choosing SkinGlow Alchemy, you're making a positive impact on the planet while enjoying skincare that makes you look and feel good.

Product Usage

How often should I use your products?

For your most radiant, glowing skin – you can use your SkinGlow Alchemy products every day. 

Simply follow the 'how to use' guide provided on each product to make the most of your new skincare hero. 

BrightEyes Sensitive

Ingredients: Jojoba oil, rosehip oil, castor oil, tocotrienols, tocopherols, tangerine, orange, ylang-ylang, patchouli, blue tansy, rose, blue cypress, neroli. BrightEyes serum is 100% organically formulated and we only use natural ingredients. This product is gluten-free, cruelty-free, and vegan friendly.

BrightEyes Super

Ingredients: Jojoba oil, evening primrose oil, castor bean oil, tocotrienols, tocopherols, essential oils of frankincense, Hawaiian sandalwood, blue cypress, rose, lavender, angelica root oil, german chamomile, cardamom, rosemary leaf oil, peppermint, dill, Indian sandalwood, ylang-ylang, orange peel oil, geranium, hyssop, sage, black spruce, coriander seed oil, bergamot, lemon, jasmine, roman chamomile, palmarosa. BrightEyes serum is 100% organically formulated and we only use natural ingredients. This product is gluten-free, cruelty-free, and vegan friendly.

CleanGlow Cleanse

Ingredients: Coconut oil, olive oil, jojoba, pumpkin seed oil, rosehip oil, sea buckthorn oil, argan oil, castor seed oil, neroli and rose essential oil and moon charged crystal

Cuticle Oil

Ingredients: Jojoba oil, olive oil, argan oil, organic castor bean oil, lavender, cypress, lemon, rose, tocotrienols, tocopherols, and a moon charged crystal.

Facial Cups

Ingredients: 100% medical grade silicone

Galactic SkinGlow

Ingredients: Rosa Canina Fruit oil, Squalane (olea europea derived), Nigella Sativa Seed oil, Caprylic/Capric triglyceride, Cannabis Sativa Seed oil, Prunus Armeniaca kernel oil, Olea Europaea Fruit Oil, Argania Spinosa Kernel Oil, Hippophae Rhamnoides Oil, Rubus Idaeus Seed Oil, Oenothera Biennis Oil, Punica Granatum Seed Oil, Copaifera officinalis, Boswellia Carterii, Commiphora myrrha, Rosa damascena

Galactic SoftGlow

Ingredients: Rosa Canina Fruit oil, Squalane (olea europea derived), Nigella Sativa Seed oil, Caprylic/Capric triglyceride, Cannabis Sativa Seed oil, Prunus Armeniaca kernel oil, Olea Europaea Fruit Oil, Argania Spinosa Kernel Oil, Hippophae Rhamnoides Oil, Rubus Idaeus Seed Oil, Oenothera Biennis Oil, Punica Granatum Seed Oil

Goldilocks Bundle

Ingredients: HairHelp Elixir, Jade Gua Sha Comb

HairHelp Elixir

Ingredients: Clary sage, Lavender, Rosemary, Tea tree, Geranium, Lemongrass, Peppermint, Cedar wood, Ylang Ylang, Elemi, Pumpkin seed oil, Olive oil, Castor oil, Black seed oil, Jojoba.

Honey Probiotic Cleanser

Ingredients: Raw Australian honey, lactobacillus extract and squalane from olive oil.

Jade Gua Sha Comb

Ingredients: Genuine Jade – Known for its cooling properties and ability to promote circulation, this precious stone enhances both your hair care ritual and your overall sense of well-being.

MorningGlow Balance

Ingredients: Jojoba, argan oil, kunzea, lavender, elemi, tocotrienols, tocopherols.

MorningGlow Nourish

Ingredients: Jojoba, olive squalane, apricot kernel oil, black seed oil, evening primrose oil, quandong, sacred frankincense, myrrh, ylang-ylang, carrot seed, rose, cedarwood, tocotrienols, tocopherols. • Our essential oils are tested for the highest purity to ensure they have an optimum level of potency. • We support responsible farming practices that add to the planet's health. • All our blends are tested on humans, not animals, and are vegan friendly.

MorningGlow Original

Ingredients: Jojoba, olive squalane, geranium, cistus, myrrh, vetiver, tocotrienols, tocopherols.

MorningGlow Sensitive

Ingredients: Jojoba, rosehip oil, lavender, rose, tocotrienols, tocopherols.

Mugwort Smudge Sticks

Ingredients: Sustainably grown Mugwort (Artemisia) – harvested from the coast of Australia and prepared with intention for powerful cleansing and healing rituals.

NightLight Balance

Ingredients: Jojoba, tea tree oils, rosemary leaf oil, clove oil, Manuka Essential oil, geranium, blue tansy, tocotrienols, tocopherols.

NightLight Nourish

Ingredients: Jojoba, olive squalane, avocado oil, evening primrose oil, frankincense, blue tansy, sandalwood, lavender, lemon or bergamot, tocotrienols, tocopherols.

NightLight Original

Ingredients: Jojoba, olive squalane, pumpkin seed oil, essential oils of copaiba, lemon, lavender, frankincense, blue tansy, tocotrienols, tocopherols.

NightLight Sensitive

Ingredients: Jojoba, evening primrose oil, rose hip oil, hemp oil, lavender, elemi, german chamomile, tocotrienols, tocopherol.

Radiant SkinGlow

Ingredients: Jojoba oil, Olive squalane, Vitamin C (tetrahexyldecyl ascorbate), Broccoli Seed Extract, Virgin Buriti Oil, Bakuchiol, Elemi

Silkit Mitt

Ingredients: Made from natural silk fibres.

SkinGlow Body Gua Sha

Ingredients: Bian Stone – Sourced from the Sibin Mountains of Shandong, China, this deep black or dark green stone is rich in minerals and has been used for therapeutic purposes for over 2,000 years, predating the use of metal acupuncture needles.

SkinGlow Eye Mushroom Gua Sha

Ingredients: Made exclusively from natural white jade, known for its purity and mineral-rich benefits. Each White Jade Eye Mushroom Gua Sha is polished to a smooth finish, providing a soothing touch to your skin.

SkinGlow Face Gua Sha

Ingredients: Available in rose quartz, jade, white jade, amethyst, and obsidian

SkinGlow Mist

Ingredients: Geranium hydrosol, neroli hydrosol, Aqua, Sodium Hyaluronate (Hyaluronic Acid 2%), Colloidal gold, Radish root ferment/leucidal gluconolactone

SkinGlow Wonder Gua Sha

Ingredients: Bian Stone – Sourced from the Sibin Mountains of Shandong, China, this deep black or dark green stone is rich in minerals and has been used for therapeutic purposes for over 2,000 years, predating the use of metal acupuncture needles.

Spirit of Cacao

Ingredients: 100% Pure Criollo Cacao – sustainably sourced and tested for heavy metals, ensuring the highest quality and purity.

Ultimate Hydration Face Mask

Ingredients: 100% medical grade silicon.

Ultimate Hydration Reusable Gloves

Ingredients: 100% medical grade silicon.

Ultimate Hydration Reusable Socks

Ingredients: 100% medical grade silicon.

Venus BodyGlow – Limited Edition Ritual Body Oil

Ingredients: Cazimi Energy Enhanced Tiger Nut Oil, Olive Oil, Jojoba Oil, Castor Oil, Golden Sesame Oil, Black Sesame Oil, Olive Squalane, Pomegranate Oil, Essential Oils of Neroli, Helichrysum, Rose, Vanilla, Bergamot, Myrtle, Ylang Ylang, Vetiver, Cardamom, Frankincense, Myrrh, Jasmine, Gold Mica Dust, Lunar charged Herkeimer Diamond Cazimi Energy Enhanced Cyperus Esculentus Root Oil, Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis Seed Oil, Ricinus Communis Seed Oil, Sesamum Indicum Seed Oil , Sesamum Indicum Seed Oil, Olive Squalane, Punica Granatum Seed Oil, Citrus Aurantium Amara Flower Oil, Helichrysum Italicum Flower Oil, Rosa Damascena Flower Oil, Vanilla Oleoresin, Citrus Aurantium Bergamia Fruit Oil, Myrtus Communis Oil, Cananga Odorata Flower Oil, Vetiveria Zizanoides Root Oil, Elettaria Cardamomum Seed Oil, Boswellia Carterii Oil, Commiphora Myrrha Oil, Jasminum Officinale (Jasmine) Oil

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